Learning Series


Case Study: Negotiating Rate Agreements

At this property, we used Spider’s Rate Plan and Company Analysis module to renegotiate 3 different accounts. By utilizing the “% of Room Nights on >= 95% occ” column, we identified that company A, company b, and company c contributed more than 50% of their room nights on nights when the hotel was already at or above 95% occupancy. This


Tips for Managing Overbooking Strategy

Overbooking- What’s the golden number? 5 …Just kidding If you were hoping for a nice round number that would forever settle your overbooking woes, I regret to inform you that unfortunately there is no one-size-fits all strategy when it comes to overbooking, but this blog will help you look for a few key factors that will ultimately guide you to


Case Study: Using Rate Evolution and Booking Window Analysis to tell a story

In this case study we will be looking at what I think are two neglected metrics: Rate Evolution and Booking Window Analysis to show you why you should: 1.      Price your hotel realistically more than a month out, even with strong base business. 2.      Be more cognizant of pickup in the medium-term window. 3.      Maintain a steady upward trend in your pricing strategy leading up to arrival. Rate evolution and booking


Kriya RevGEN Case Study – Manhattan Boutique Hotel

Kriya RevGEN Case Study New York City Boutique Hotel For this case study, we’re looking at a great little boutique hotel that we started working with in July of 2018. Since beginning with this hotel we’ve been able to make some big improvements in key indices mainly by optimizing market mix. Keep reading to see what sets our RM service


Demystifying Government Per Diem

With the new Government Per-Diem rates recently released, now seems as good a time as any to discuss the often misunderstood Per Diem rate. Just to clear up any confusion about the Per Diem there are several things you should know: There are two forms of Per Diem: Lodging Per Diem and Meals and Incidentals Expenses (M&IE). If you can


Six Tips: Room Type Upcharges

The first hotel that I ever worked at was a relatively small 70 room property with 4 floors. Almost everything about the hotel was quite standard: a 2.5 Star property about 3 miles from a major NFL stadium and just a few miles from a major Amusement Park. We were busy in the summer; our weekends almost always fared better


In the Spotlight: Advance Purchase Discounts

In the Spotlight: Advance Purchase Discounts There are two types of people in the world:  those who book advance purchase discounts and those who do not. I am firmly in the latter camp although there are plenty of arguments for and against. Who am I to impose my neurotic, worrisome tendencies on to you the reader, who have the right


Man vs. Machine

If you don’t know what hurdle points are, please see my video A quality that I tend to notice in good revenue managers is a willingness to question the status quo, and actively experiment with the various tools at their exposure to try to exact extraordinary outcomes. Back in the fall 2014 I attended a revenue management course hosted by one


What is ADR Breakage?

Do you want to break the code on ADR Breakage? To an outsider, the revenue manager’s lexicon may often seem like a confusing amalgamation of newspeak, decipherable only with a Ouija glass or enigma machine.  Examples that spring to mind are “perfect sell”, “fenced”, “OTB”, “BAR”, and “OTA”  just to name a few. A term that fits firmly in that


Tips and Tricks To Better Utilize Travel Ads

As a Complete Hotel Revenue Management Service, we here at Kriya RevGEN try to utilize every possible channel/rate/marketing opportunity to bring higher and better revenue to your hotels.  Although paying to play with an “OTA” is sometimes considered taboo in our industry, we Revenue Managers understand that OTA’s are necessary for a complete pricing strategy, especially during periods of low demand.