Careers

Title Revenue Manager
Location Grapevine, TX
Job Information

The Revenue Manager position offers an exciting opportunity to manage a portfolio in a rapidly growing Revenue and Ecommerce company. We are looking for an entrepreneurial-minded individual eager to make an immediate impact in a startup environment not only through sound revenue management but also through improving current internal processes, analytics, marketing, and sales strategies.

Essential Job Functions

  • Analyze, recommend, and implement rate, yield, channel, and E-commerce strategy changes for a portfolio of hotels
  • Lead weekly revenue calls with Hotel Owners, General Managers, and Directors of Sales
  • Review daily snapshot reports for each hotel in the portfolio and provide necessary analysis, recommendations, or strategy implementations
  • Manage the Online Travel Agent relationships, Travel Ads and promotion participation to increase conversion and placement for hotel clients
  • Manage the daily reporting processes in the web-based portal and oversee the coordinator team
  • Assist in ad hoc analysis and reports for hotel clients to identify revenue opportunities
  • Coordinate with the Kriya Digital Strategy team to manage web analytics, pay-per-click campaigns, and digital marketing campaigns
  • Assist or lead the development of new tools, reports, and processes for the Kriya RevGEN team
  • Assist or lead in training new Revenue Managers or employees

Position Requirements

  • 2-5 years of hotel revenue management experience
  • College degree in related discipline and/or revenue management or business analysis experience
  • Excellent communication skills and comfort in presenting often
  • Detail-oriented and strong organizational skills
  • Understanding of current RM and PM systems
  • Working understanding of hotel operations
  • Strong ability to work in a team environment and take the lead on new projects

Desired Qualifications

  • Brand revenue management experience
  • Hotel extranets knowledge
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Title Revenue Analyst
Location Grapevine, TX
Job Information

The Revenue Analyst position offers an exciting opportunity to enter at the ground level of a rapidly growing Revenue company. We are looking for an entrepreneurial-minded individual eager to make an immediate impact in a startup environment where projects are neither too big nor too small to handle.

Essential Job Functions

  • Analyze, recommend, and implement rate, yield, channel, and E-commerce strategy changes for a portfolio of hotels
  • Lead weekly revenue calls with Hotel Owners, General Managers, and/or Directors of Sales
  • Review daily snapshot reports for each hotel in the portfolio and provide necessary analysis, recommendations, and/or strategy implementations
  • Manage the Online Travel Agent relationships, Travel Ads, and promotion participation to increase conversion and placement for hotel clients
  • Assist in ad hoc analysis and reports for hotel clients to identify revenue opportunities
  • Assist or lead the development of new tools, reports, and processes for the Kriya RevGEN team
  • Coordinate with the SEO team to implement and execute strategies based on web analytics
  • Assist or lead in training new Revenue Analysts or employees

Position Requirements

  • College degree in related discipline and/or revenue management or business analysis experience
  • Excellent Microsoft Word skills
  • Strong organization skills and flexibility as the Analyst will be working with multiple clients & systems and will be implementing very detailed rate strategy changes
  • Working understanding of hotel operations
  • Strong ability to work in a team environment and take the lead on new projects
Apply Now
Title Client Success Specialist
Location Grapevine, TX
Job Information

The Client Success Specialist position offers an exciting opportunity to manage the success of a large portfolio of product (Spider Analytics) users. We are looking for an entrepreneurial-minded individual eager to make an immediate impact in a startup environment not only through sound revenue management but also through improving current internal processes, analytics, marketing, and sales strategies.

Essential Job Functions

  • Serve as the lead point of contact for product user matters as well as build and maintain strong, long-lasting client relationships
  • Ensure the timely and successful delivery of our product according to product users’ needs and objectives
  • Connect client’s business needs with Spider Analytics, while constantly searching for new opportunities to benefit the hospitality industry
  • Clearly communicate the progress of quarterly product initiatives and product enhancements to product users
  • Track engagement of clients to ensure efficient use of Spider Analytics
  • Create consistent and persuasive communication internally and externally to help educate and influence clients
  • Assist in ad hoc requests for clients to maximize efficient use of product
  • Collect feedback, listen to new challenges, and propose innovative solutions to complex situations for the rapidly evolving hospitality industry
  • Become an expert in the inner workings of Spider Analytics

Position Requirements

  • Bachelor’s degree in business or hotel administration
  • Strong communication and presentation skills with ability to speak to large groups of people in training scenarios
  • Detail-oriented and strong organizational skills
  • Analytical thinker with ability to present findings in a clear and concise way (pivot tables, advanced Excel)
  • Proactive worker that takes initiative
  • Creative with ability to produce materials that can inform and promote user engagement
  • Time-Management Skills
Apply Now
Title Implementation Specialist
Location Grapevine, TX
Job Information

The Implementation Specialist position offers an exciting opportunity to get hands on in the backend setup of our brand neutral Hotel Revenue Management Software, Spider.

Essential Job Functions

  • Manage the onboarding process of new clients assisting on the implementation of our application from start to end
  • Responsible for obtaining access to all required systems and integrating into our application
  • Responsible for working with clients to complete all data mapping and manual entries to align setup with client’s preferences
  • Responsible for performing initial data quality check
  • Test and troubleshoot final system setups
  • Processing researching and fielding all reported bugs to hand off to product team
  • Managing Hotel system migrations within our software
  • Managing daily reporting failures

Position Requirements

  • Detail-oriented and strong organizational skills
  • Analytical thinker, with the ability to recognize data issues and discrepancies
  • Proactive worker that takes initiative
  • Time-Management Skills
  • Proficiency in Excel
  • Prior hotel experience
Apply Now