The Revenue Manager position offers an exciting opportunity to manage a portfolio in a rapidly growing Revenue and Ecommerce company. We are looking for an entrepreneurial-minded individual eager to make an immediate impact in a startup environment not only through sound revenue management but also through improving current internal processes, analytics, marketing, and sales strategies.

Essential Job Functions

• Analyze, recommend, and implement rate, yield, channel, and E-commerce strategy changes for a portfolio of hotels
• Lead weekly revenue calls with Hotel Owners, General Managers, and Directors of Sales
• Review daily snapshot reports for each hotel in the portfolio and provide necessary analysis, recommendations, or strategy implementations
• Manage the Online Travel Agent relationships, Travel Ads and promotion participation to increase conversion and placement for hotel clients
• Manage the daily reporting processes in the web-based portal and oversee the coordinator team
• Assist in ad hoc analysis and reports for hotel clients to identify revenue opportunities
• Coordinate with the Kriya Digital Strategy team to manage web analytics, pay-per-click campaigns, and digital marketing campaigns
• Assist or lead the development of new tools, reports, and processes for the Kriya RevGEN team
• Assist or lead in training new Revenue Managers or employees

Position Requirements

• 2-5 years of hotel revenue management experience
• College degree in related discipline and/or revenue management or business analysis experience
• Excellent communication skills and comfort in presenting often
• Detail-oriented and strong organizational skills
• Understanding of current RM and PM systems
• Working understanding of hotel operations
• Strong ability to work in a team environment and take the lead on new projects

Desired Qualifications

• Brand revenue management experience
• Hotel extranets knowledge

The Revenue Analyst position offers an exciting opportunity to enter at the ground level of a rapidly growing Revenue company. We are looking for an entrepreneurial-minded individual eager to make an immediate impact in a startup environment where projects are neither too big nor too small to handle.

Essential Job Functions

• Analyze, recommend, and implement rate, yield, channel, and E-commerce strategy changes for a portfolio of hotels
• Lead weekly revenue calls with Hotel Owners, General Managers, and/or Directors of Sales
• Review daily snapshot reports for each hotel in the portfolio and provide necessary analysis, recommendations, and/or strategy implementations
• Manage the Online Travel Agent relationships, Travel Ads, and promotion participation to increase conversion and placement for hotel clients
• Assist in ad hoc analysis and reports for hotel clients to identify revenue opportunities
• Assist or lead the development of new tools, reports, and processes for the Kriya RevGEN team
• Coordinate with the SEO team to implement and execute strategies based on web analytics
• Assist or lead in training new Revenue Analysts or employees

Position Requirements

• College degree in related discipline and/or revenue management or business analysis experience
• Excellent Microsoft Word skills
• Strong organization skills and flexibility as the Analyst will be working with multiple clients & systems and will be implementing very detailed rate strategy changes
• Working understanding of hotel operations
• Strong ability to work in a team environment and take the lead on new projects

The Client Success Analyst position offers an exciting opportunity to manage the success of a large portfolio of product (Spider Analytics) users. We are looking for an entrepreneurial-minded individual eager to make an immediate impact in a startup environment not only through sound revenue management but also through improving current internal processes, analytics, marketing, and sales strategies.

Essential Job Functions

• Serve as the lead point of contact for product user matters as well as build and maintain strong, long-lasting client relationships
• Ensure the timely and successful delivery of our product according to product users’ needs and objectives
• Connect client’s business needs with Spider Analytics, while constantly searching for new opportunities to benefit the hospitality industry
• Clearly communicate the progress of quarterly product initiatives and product enhancements to product users
• Track engagement of clients to ensure efficient use of Spider Analytics
• Create consistent and persuasive communication internally and externally to help educate and influence clients
• Assist in ad hoc requests for clients to maximize efficient use of the product
• Collect feedback, listen to new challenges, and propose innovative solutions to complex situations for the rapidly evolving hospitality industry
• Become an expert in the inner workings of Spider Analytics

Position Requirements

• Bachelor’s degree in business, hotel administration, or relevant work experience
• Strong communication and presentation skills with the ability to speak to large groups of people in training scenarios
• Detail-oriented and strong organizational skills
• Analytical thinker with the ability to present findings in a clear and concise way (pivot tables, advanced Excel)
• Proactive worker that takes initiative
• Creative with the ability to produce materials that can inform and promote user engagement
• Time-management Skills

The Implementation Specialist position offers an exciting opportunity to get hands on in the backend setup of our brand neutral Hotel Revenue Management Software, Spider.

Essential Job Functions

• Manage the onboarding process of new clients assisting on the implementation of our application from start to end
• Responsible for obtaining access to all required systems and integrating into our application
• Responsible for working with clients to complete all data mapping and manual entries to align setup with client’s preferences
• Responsible for performing initial data quality check
• Test and troubleshoot final system setups
• Processing researching and fielding all reported bugs to hand off to product team
• Managing Hotel system migrations within our software
• Managing daily reporting failures

Position Requirements

• Detail-oriented and strong organizational skills
• Analytical thinker, with the ability to recognize data issues and discrepancies
• Proactive worker that takes initiative
• Time-Management Skills
• Proficiency in Excel
• Prior hotel experience