8. How accessible is my revenue manager? What is the response time like?

19
Jun

8. How accessible is my revenue manager? What is the response time like?

Our office hours range from 8AM-5:30 PM CST, Monday through Friday and our revenue management team is based in our office in Grapevine, Texas. Revenue managers are expected to respond to emails and calls during office hours. However, we understand hotels stay open 24/7. While communication is limited during out of office hours, our team is expected to be alert